nice
Titan did an excellent job getting us the casket with very short notice. Casket was exactly as advertised. United States Air Force blue casket with AF emblem was perfect. Can’t thank you enough!
Absolutely beautiful in person. Delivery was easy and communication was phenomenal. I’m very pleased with purchase and customer service.
The casket is very nice and we were able to get it where it was needed in a timely fashion. Very kind people during a very time. Thank you,
Susan
I was surprised and grateful for the express delivery of the casket. Much appreciated. We had the service yesterday and to my disappointment the front corner was scratched and considerably noticeable from across the room. I don’t know if it was delivered that way or it was done by the funeral home, my thoughts would be there should be some touch up paint with each casket in the event this happens. I had to move a table to put in front of it to hide the damage because it was such an eye sore. Also when the lids were closed the person had a hard time latching the lids closed, I’m not even sure he was able to? Other than that it was a beautiful color combination.
Gunmetal, gray casket was just what I ordered ,they deliver it on time, kept me informed of every step of the way. Let me know when the casket was delivered to the mortuary.
I was extremely pleased that the casket arrived on time in great condition.
I highly recommend your products.
I was in a time crunch and needed a casket ASAP. They did exactly as advertised. Found a casket that I needed and delivered on time.
As a fellow funeral professional.....Every morning when I come into my office, Mort is there....and I smile......makes a great way to start the day.
go MORT!
I was very impressed with the quality of the casket. The price was much cheaper than what the funeral homes offer. The funeral director was also impressed and said he reached out to his distributor to inquire why he doesn't have access to such a beautiful product. I ordered on a Monday. Paid for rush shipping but I wasn't given a date at checkout for arrival. I contacted the company. Told them I needed it Wednesday because the wake was Thursday. After going over it. Paid an extra $50 to get it there on time. They said by 4pm. It arrived early 9am Wednesday which was amazing. 1 less thing to worry about during this difficult time. So I guess my only advice is the company should adjust the payment option in the shipping feature. Say what price it is to guarantee on a certain day. 1 day this much. 2 day this much. Etc. However a very positive experience overall. Don't over pay at a funeral home. Do your homework. It's an expensive day why not save money.
Hi Ms. Croni - thank you so much for your kind review, and so happy you and your funeral home were so pleased with the product and service.
And your feedback is spot on! With heavy-bulky shipping, it's been hard to put universal, exact timing on every product on our site. However, we've worked hard to expand our distribution locations and shipping capabilities, and I believe we are months away from putting up the type of experience you describe. We'll get there!
We were honored to serve you and we're here for you and your community should we ever be able to help.
Have a peaceful day and holiday season. Best - Josh, TC Co-Owner
At the untimely passing of a beloved uncle, I reached out to Titan and with an ease that was unexpected, we were quickly able to pick a casket and have it delivered timely with a cost way below expectations.
Thank you for this kind review. We were so honored to serve you, your uncle, and you family during this time. - Josh, TC Co-Owner
Fast shipping and great quality the customer service representatives were very helpful... The casket arrive right on time!!!
The casket arrived in perfect condition, and in time. We ordered orchid and it was the most beautiful color, perfect for my mother in law.
I want to say thank you for all the assistance given for my mom's service. Everyone was excellent.
It is hard these days to put your trust in anything or anyone. I ordered and received two caskets from Titan, the delivery was quick and the product was perfect. I recommend that, if you have time to pre plan your final resting place, go with Titan, you won't be let down.