I was very pleased with how helpful everyone was and made sure everything was correct. I was really amazed at how fast I received the urn I ordered for my dad. I couldn’t be happier with the service Thank you!!
Wanda Hart
I would highly recommend Titan Casket. Not only was it the color I wanted and style but the price was half the price the funeral home wanted. It was also nice to have add-on options for a reasonable price. Titan associates were eager to please and called before the order was fulfilled to make sure all the details were correct. It was delivered to the funeral home on the day I picked, in perfect condition. I appreciate not having to worry about it when I'm already going through a difficult time. Thank you!
I ordered a marble military urn. I had no problems with the order. I was contacted to verify inscription to make sure it was correct. The time from order to receipt was less than a week. It arrived perfectly.
Received the urn and looked as expected. Customer service was very responsive (even late in the evening). They were friendly and helpful. Only change I would make is I'd have the engraving be larger on the urn. I feel it's too small and wish I could change it, but otherwise, very happy with Titan's product and service.
Mort makes everything better. Thank you for your review. - Josh
such a cute and well made addition to my home. He is perfect for those in the funeral service industry.
Ordered the urn with inscription on the front. Fast response and the inscription was perfect. Shipped fast and with extra caution to protect the urn. More than satisfied with the product and the professional personnel. Highly recommend.
I truly appreciate the customer service representative that assisted me throughout the process. She not only thoroughly explained the process but was also very responsive when I had questions.
Working w Titan Casket and its team of associates was amazingly helpful. Tim was quick to provide answers via Chat and then followed up within minutes via phone following my online order. The product is good quality. Very elegant. It arrived overnight giving me huge peace of mind. Thank you
Order was made and confirmed within hours. The urn arrived on time. Upon opening the boxes-yes, boxes- we dscovered a very well made marble military urn, which is what we ordered. It was very heavy and was boxed with 3 boxes to insure a safe arrival. We are very thankful for the quick arrival and the quality of the urn.
I could not be more pleased! If you are considering this urn for your loved one, I highly recommend it. Customer service was excellent. They called as soon as I completed my order to confirm the details and again before engraving! Picture’s do not even do it justice. It’s absolutely beautiful! Everything was perfect!
You and your company went way above and beyond to make it possible to put my best friend of 17.5 years into her resting place. I really can't thank you enough!
Titan was very helpful in our time of need. They helped us get the casket ordered and delivered within 3 days. It arrived as promised and in perfect condition. They made a difficult time, a little easier. I would recommend them to friends.
Casket looked good, delivery was on time, great customer service. Only bad thing was the Baby blue lining looked cheap, had to pay extra to have a white lining. They really shouldn’t have baby blue linings on adult caskets.
My grandma was buried in a green cemetery and the funeral home suggested Titan as an eco-friendly choice. The photos don’t do it justice. The color is a little more vibrant in person and in the sun. We were very pleased at both the quality of the casket and also the smooth and friendly delivery to the funeral home.
Our pet casket was delivered promptly, is very well made, and even more beautiful in person than online. The customer service representatives were kind and sympathetic, and helped with every step of the ordering process. When the product arrived, we realized it was too big, so the customer service reps helped us through the process of exchanging and got our new casket delivered even more promptly than promised,
We ordered the Marines premiere casket with the white lining, and it was beautiful. It’s weird to comment on a casket, but it was the perfect choice for my Dad who was a Vietnam veteran that retired from the Marines. It suited him perfectly, and the flag background with the Marine Corps emblem was detailed throughout. Again kind of weird but there were a lot of positive comments about his casket. The cost was also about half of what we would have paid at the funeral home for one we would’ve liked less. I do recommend adding the flag case for a funeral with military honors so the flag has an immediate home. You could probably find it cheaper, but it’s one less thing to think about and you’re still ahead in savings with the casket. We are very grateful to Titan for the great customer service and for their part in easing an important part of a very difficult situation.
Titan casket for absolutely wonderful to work with very pleasant! I would highly recommend them!
We chose a dark blue steel casket for my 96-year-old father's burial. He always loved blue, and it was stunning with a farmer's fall casket spray. My frugal father would appreciate the savings of ordering his quality casket from Titan.