Very impressed with the quality of the urn I purchased. Shipping was very fast as well!
Titans Caskets was top notch for our family. The customer service was excellent. They are very accommodating under the circumstances. They followed up and kept me up to date.
I was so pleased that Titan delivered exactly as they promised. The casket arrived when promised and in good shape. It was good quality and much less than what I could have gotten from the funeral home. The only thing that could have been improved was communication as to when the casket was arriving at the funeral home (both to the home and to me so that I could be there to receive it). We were given a window of titme, but a heads up when the casket was an hour or so out would have been very helpful.
The customer service was beyond my expectations, Liz was kind, endearing and understanding to my purchasing a casket. She took full ownership of making me feel confident that the casket I ordered online would be delivered on time and in perfect condition , and it was. Thank you for making a hard time so easy.
Let it be known, I cannot stand sugar free anything. There’s this horrible taste that every single drink has carried and it doesn’t wash out. Give me sugar or give me death I guess. So it took Titan to make a sugar free energy drink that I like!! It’s delicious! Is it a little low in caffeine for me? Sure, but it tastes good enough to have more than one. Thank you!!
We ordered the casket, within 30 minutes of yhe prder a representative from Titan called and confirmed the details. The casket shipped directly to the funeral home. We were very pleased with the casket, very pretty outside. The interior materials were good quality. We will order again.
Liz was very kind and helpful in assisting with our family's request for the Veteran Premier (Made in USA) | Navy Dark Blue Steel Casket from Titan Casket. It arrived at the funeral home on Wednesday just as she promised. I really appreciate all of her efforts to make sure that we were satisfied customers. Excellent service representative.
Everyone been mentioned how beautiful casket even the funeral home director for my mom , the process ordering and delivered was on time and smoothly.
The team at Titan Casket were extremely helpful in getting a suitable size urn for ashes that is also suitable for interment. We had a short time to secure the urn prior to services and interment, and the team at Titan was very helpful in express shipping the urn to us to meet our timeline.
Have ordered pet caskets from Titan a few times now. Always a heartbreaking moment.
But the service provided and quality of the product has always been excellent for this family. I recommend a Titan Casket always. The guide for casket size is outstanding....perfect fit for our pets. A great sleeping compartment for their eternal sleep.
The casket was beautiful and the staff extremely accommodating during a difficult time and short turnaround. Thank you
I received the product in a timely manner as promised. The product was for my cat and was of a very good quality. I would definitely recommend Titan Casket.
The wood is beautiful (and solid walnut). I was very happy with how it looked on the exterior and interior.
When it arrived at the funeral home and the funeral home director called the cemetery there was a moment of panic as the cemetery told them that the cemetery had specific dimension requirements for a casket and this one was slightly too large (honestly I did not check the dimensions of the other caskets to see if they were any different— I thought the dimensions only mattered in terms of the person’s size, but apparently some cemeteries have their own requirements for the external dimensions). Luckily after a few hours, the funeral home director told me they were able to “make it work”.
I’m ordered this casket for our mom , the process smoothly and the staff are super kind and understanding, delivered on time and everyone said what a beautiful casket.
Price was right service and product was great and on time shipment recommend Titan Gaskets company to anybody. Thank everybody from the phone receptionist, packers, shippers and management. Also there was no damage.
The casket came next day by ground currier. Great customer service and beautiful casket.
My daughter on her deathbed requested a bright yellow casket and I reached out to Titan Casket and they were able to supply what I requested a bright yellow casket.
Ordering the casket online was very easy. I was also happy that it arrived as quickly as it did. I will definitely use this company again.
Thank you!
It came in a very timely fashion in good shape, I only wish the flag things outside the casket weren’t stickers .