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This was a first time experience ordering this type of product online. The customer service was very great. Even though I ordered it late at night I still received a call within an hour to verify everything. Delivery was on time. The only slight hiccup we had was the stationary wooden handles would not fit in the plot with the cement liner and needed to be removed. It was not a big deal for us, but I would recommend the rope handles. Would highly recommend.
Lovely casket. Speedy service.
Very cute and fun, everyone at the mortuary loves him! I bought a few for colleagues, a perfect companion for the office
Absolutely loveeee this shirt!! The material is so soft, I was actually kind of surprised! It's literally the most comfortable shirt I own now 😂 Logo on the shirt is super nice quality!! The Titan Casket logo is also proudly presented on the sleeve of the shirt 🔥🔥🔥 I love supporting such a great podcast, while also being devastatingly fashionable! 🖤 (hat purchased separately of course!!)
So obsessed with this hat!! The hat itself is very comfy and adjustable!! And the Grave Conversations logo is SCARY good quality!! I love that I can rep my fave podcasket while looking super cute and stylish! 😄🖤
The moment I saw Mort, I knew I had to have one of my own. The ordering process was easy and shipping was fast. Mort is a quality, cuddly, funeral planning buddy!
Liz knew all about the product we wanted and was able to quickly process our order. The urns we received are top notch
Thank you Liz!
Kaury and Yumi are fantastic. They helped me on a custom order with all the attention to detail. Very happy and impressed by the experience!
Overall it was pretty however the white interior material used should be better to be a five star casket.
If I'm putting my trust in to a casket company while I'm still alive, that's saying something. The incredibly cute, soft Mort plush casket I received from Titan has made me a customer for life, and death! We're all gonna go one day, why not do it in style with a little stuffed coffin to keep you comfortable in the afterlife?
I can’t say enough about Titan’s outstanding customer service. My sister and I had a pre-planned funeral in place for our mom, but we didn’t include the casket in the pre-plan because of the cost. I am a Costco member and had seen Titan’s website on Costco’s site. They have a nice selection of caskets to choose from that are affordable. I chose one and gave them a call. I’m so glad I did. I spoke to Yumi, and she made the process easy. Titan has options for payment, including payment plans. I purchased a casket for my mom with a payment plan. A few months later mom passed, and I called Titan and talked to Yumi once again. Titan took it from there. The casket was delivered to the funeral home within five days. They kept me informed every step of the way, including providing tracking information. I am grateful for the fantastic customer service provided by Yumi, for her kindness, the ease of the process, and the folllow-up. She and Titan helped make a difficult time less stressful.
Casket was so Beautiful ! Everyone at the funeral loved it ! I know my Dad would’ve been proud of us for picking that one out for him !
I contacted Titan after viewing their website. I was impressed with the urns they made for military service members. I asked the if they could make one for a Federal Law Enforcement Agency. They, without hesitation, made one for me.
It turned out to be a beautiful urn. I am so happy I found Titan!
I ordered the wine casket and 3 "Mort" plushies for colleagues and they are fantastic! The casket is excellent and a great addition to my desk in the prep room. Shipping/delivery was very fast, and communication was excellent!
Adorable, oh so soft and lots of people make comments(positive ones)!
It was easy and arrived on time it was most definitely what I was looking for for my father. The price was great.
David picked this casket himself. He was impressed with the beauty and make of it. It didn't disappoint. Very reasonably priced. I will be ordering my own also at a future date
Very nice casket.
Titan custom made a single chamber urn for my folks. The work was exquisite, the staff extremely thoughtful and overall service was exemplary. Highly recommend!
The casket was beautiful and came with no issues. The color choices were great we chose the Orchid Steel and was elegant tribute to my mom. So glad this is an option, not trying to spend a small fortune to honor my family. Very happy! Highly recommend
The service provided was exceptional. Due to an unforeseen family tragedy requiring immediate arrangements, the initially requested casket was unavailable through the funeral home's suppliers. However, Titan Casket was able to fulfill the order on short notice, and their responsiveness in adjusting the delivery schedule ensured the timely completion of the funeral service. Furthermore, the casket's superior quality and craftsmanship contributed significantly to a respectful and dignified burial.
