Customer Reviews - Titan Casket

Reviews

Based on 824 reviews
97%
(798)
2%
(18)
0%
(2)
0%
(4)
0%
(2)
Sorita

I was very pleased with the heart felt professional I experienced with Titan. I contact Titan and told Liz what I wanted and the time frame we were facing. It was Thursday and casket needed to be delivered by Saturday. Monday was a holiday and funeral was Wednesday. It was at the end of the day but Liz stayed over to make it happen. Thank you so much for making sure casket arrived on time. I would recommend Titan for your funeral needs.

Reliable and punctual

First time purchasing a casket from Titan. And after my experience with them, I will definitely be using them again. They are reliable and punctual with your order. And the best part of the whole experience is the casket is more beautiful in person than the imagines online.

Excellent Service/quick delivery

Delivered on time. Item received in exact order as described online. I would highly recommend.

D
Upgrade to 18-gauge steel [thickness]
David Gregory Workman (Bakersfield, CA)

Upgrade to 18-gauge steel [thickness]

Wonderful

I was extremely skeptical ordering a casket from the internet but I am so glad I did. The construction and craftsmanship was great. It was the right size. I got all the dementions I needed. Truly a one of a kind service any I may have to buy in future will definitely be bought here.

Excellent Service

We were so very thankful for Titan Casket's professionalism and customer service skills. They worked hard to make our experience a very positive one. They worked quickly to accommodate a change we made and expedited decals to us. We would definitely order from Titan Casket again.

M
The Civilian
Monisha Johnson (Jacksonville, FL)
A legendary casket for a legendary man

My grandfather requested a black and red casket as we were making funeral arrangements for my grandmother a few months ago. Because Titan delivered the perfect casket for her funeral, it was a no-brainer to go back to Titan to honor my grandfather's wishes. The Civilian version of the Marine black casket with red piping and gold hardware was a perfect fit for my grandfather. He sang gospel and Blues all his life so I was able to find a suit that matched perfectly. We ordered a full couch because he loved to show off his snake-skin and gator boots. The speed, quality, and customer service we experience with Titan is the reason they are my only choice for laying my loved ones to rest.

Delighted on my choice of Titan caskets

I was very happy with my purchase thank all of you for the value and the great craftsmanship of your casket. Also good customer service right down to the person delivering the casket to the funeral home.

W
Pillar (Poplar) | Poplar Wood Casket with a Satin Finish
William Hungerford (St. Petersburg, FL)
Way more than expected!!! Extremely pleased with product and service

My mother was very specific regarding what she wanted. I was pleasantly surprised that the product we ordered exceeded our expectations! It was a painless, easy, and intuitive process to order. Delivery was timely and efficient. No visible damage or difference in appearance from what was described in print, verbally, or in picture. Personnel at Titan were incredibly helpful, timely in their communication, and professional. I cannot speak highly enough of this business. NO ONE WANTS to shop for a casket. Titan made a VERY difficult time just a tad easier by allowing us as a family to focus on more important issues while they took care of this. KUDOS to everyone at Titan!

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Orion Series | White Steel Casket with White Interior

Very pleased!

My aunt recently passed away and when I went to look for caskets, other than Costco, I was unaware that there were other choices. A friend said he had heard of Titan and I was pleasantly surprised to learn that there were hundreds more options available. Since they were about half the price of the mortuary, I decided to try it. After ordering, Titan quickly called me to confirm my order and affirm the delivery timing since we had about 3 wks before the entombment. We arranged a delivery date and they sent it exactly as planned. The casket arrived on time and in perfect condition. Plus, they kept me informed of shipping/delivery along the way. I was very happy with the color as well. Thank you Titan for making this experience so easy during such a difficult time. I will definitely recommend you!

j
Orion Series | Orchid Steel Casket with Pink Interior
janet Hirsch chimino (Wilmington, NC)

I need a purple casket as per my sister’s request and titan made it happen. Thank you!

Damaged product handled properly

My Mother-in-Law's casket arrived on time, but was scratched/slightly dented on top lid surface. Also, gold/tan handles & bright gold corner pieces had minor blemishes (packing/shipping?). Tatiana and team handled it well with compassion and fair refund. We were able to cover blemishes with flowers and made a very stressful situation more manageable. I would still recommend your Company to others.

Outstanding Service!

From beginning to the end, we had professional service. The
casket was beautiful and it arrived on time. They saved us so
much money by purchasing through them.

Veteran's honor

During a time of grief, Titan Casket service and support was amazing. They rushed shipped for when we needed it. When we received the casket for my father-in-law who was a Vietnam Veteran, the military casket was beautiful. He was honored the way he needed to be. I thank Titan for everything. Lastly their prices are so much better than buying it from the funeral home. We saved almost $3,000.

FIrst casket purchase

Prompt, courteous and helpful

Purple President

The product and service was outstanding. During the untimely passing of my relative, the last thing we needed was drama. The ordering process was seamless, the person on the phone assured me it was being built and shipped immediately and it arrived earlier than expected.
Saved thousands

For my dad

We were so happy with our purchase. The casket was a beautiful blue. Excellent quality and was shipped in timely matter. I’m definitely recommending Titan Caskets to friends. Even the funeral home commented on how nice the casket was and how well shipped it was. Thank you for a wonderful experience at such a sad time. Also thank you for being so polite

Absolutely beautiful

Our family was so pleased with the casket!! It was dark blue and silver and was just awesome!! The salesman that helped was Julian and he was absolutely professional. I recommend this campany to anyone in need of casket at very reasonable price.

Great Prompt Customer Service

I appreciated the prompt response to my questions and notifications during the order and delivery process. I would highly recommend Titan Casket!
Thank you.

Beautiful

The casket we chose for my Mom was just beautiful. The purchase process was very easy and delivery was on time as promised. Most people don’t realize that is something they can do. In our case the funeral home did not have anything we liked, this was perfect and for much less then you would have paid.

Casket

This casket I purchased was for my Daddy & me & all his family and friends just love ❤️ this white & gold casket & I do recommend this company for funeral arrangements services/caskets & very professional & also the casket was delivered on time to the funeral home & a better deal 2

Customer Service and recommendations

Our family appreciate all the assistance Julius provided. He had wealth of knowledge, and very comforting to work with a personnel that can be trusted with his follow through

Julius and his professionalism is an asset to Titan. I highly recommend him to represent your organization in the future.

Kid regards,
Jeff Marquez

Absolutely beautiful!

The casket that I purchased from Titan Caskets (Pink & Rose Gold) was an absolute showstopper. It came when promised and was in perfect condition. I received so many positive comments and would highly recommend Titan Caskets.

Casket for my father

Titan helped us save money without sacrificing quality when purchasing our father’s casket. Everything involved with burying a loved one is so expensive, and emotions are on high so it is not easy to make the smartest decisions. Ordering from Titan was the smartest decision I made through the entire upsetting process. We appreciate the fantastic customer service and fast shipping.

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