Excellent customer service! Casket delivered on time and as promised. One minor hiccups (no fault). Very pleased and would recommend!!
I needed a casket delivered to a very small town in North Dakota to coordinate with my moms remains being flown in from the west coast. The casket was delivered on time no trouble at all. I was provided tracking info so I could stay up to date. Thank you.
We just had the Service Saturday so why getting to this now. We were exceptionally pleased with the casket!! My Mother was so nervous something would go wrong ordering online but you folks really delivered as promised!! everyone asked where we got the casket so told everyone about the savings, service & they saw the quality. Thank you so much
My Dad was proud of his service. We found the quality was top shelf. The cost was well under what the local would offer.
The Casket was delivered on time with no issues! I was very pleased overall. However, there were a couple of areas with damage. Despite that, I was still very happy with the entire purchase, price, and delivery! Thanks Titan Caskets.
Family death is never easy. Titan Casket made sure I received the casket I had ordered on time and in great condition. They also made sure to follow up with me through this difficult process.Thank you, Titan Casket.
Liz, was wonderful to deal with. She answered all of my questions and the product was on time in beautiful condition. I would strongly recommend Titan casket. All the best.
Beautiful Casket, we were truly surprised at the value, it arrived on time and with no damage. Everyone commented on how well it looked and I was excited about the quality of your product..a real value in our time of grief and despair..thanks for your help.
Very helpful and reasonably priced, thank you for not robbing me like the funeral home and cemetery did! Best
There was a bit of a mix up/ miscommunication on the end of the sales associate, they worked hard to fix it and make it right so our services were not disrupted because of it. The casket was beautiful.
We orginally ordered off amazon. Needed to cancel because we gave the wrong shipping address. Called titan and they refunded our money immediatley and assisted us in placing a new order. Followed up with us about shipping so we could ensure the quickest delivery date. The costumer service was top of the line. I also save almost 200$ ordering directly from them rather then from amazon.
The Veteran Select Navy Dark Steel Casket was beautifully crafted. From the plush velvet interior with the gold braided trim to the flags adorning the exterior. The casket honored our loved ones service to his country. The distinctive beauty was appreciated by all in attendance. We appreciated the quick delivery as well as customer service who kept us abreast of the delivery process throughout.
Beautiful casket…quickly delivered. Ordering was a great experience…Mike helped with during our live chat. He answered all my questions and helped me decide on which casket I wanted for my parents. I also wanted a casket made in the USA and he helped to insure that the one I choose was. Got many people saying today (funeral 9July) how beautiful the casket was. I was able to place my fathers cremations in next to my mom.
Thank you foe your excellent company and making this difficult decision easier. What a savings from the funeral homes and much nicer to work with.
Liz, @ Titan Caskets was very helpful and helped me from start to finish. I was nervous about ordering online, but I am very pleased. The service and product was excellent. My father's casket was absolutely beautiful and very high quality. I want to Thank Liz and Titan Caskets for giving my father the best for our final goodbye to the man that gave us his best!
Product was shipped safely packaged and on time quick delievery and the quality was remarkable . Thank You
We absolutely loved it hated HAVING to order it bc it's our loved one (never any fun). It looked like what's on your website colors and design. You all were very helpful and we received it a day early. So grateful for your CUSTOMER SERVICE AND PATIENCE. Customer service these days is terrible in most places but especially over the telephones Your prices were less expensive than the funeral home by ALOT!!! THANK YOU SO MUCH!
there was no problems with your company. I will highly recommend you. I didn't have to stress anymore then Needed during this unfortunate time.
The Orion purple casket with white interior is perfect. The color is beautiful. It is exactly what my Sister-in-law requested. The shipping and timing for arrival was exact. Thank you Titan Casket.