We appreciated the professionalism, promptness and kindness provided to us during this time. Everyone we spoke with was knowledgeable and caring. My father is an Air Force Veteran and the urn we choose is beautiful. We highly recommend Titan.
Our custom casket was beautiful. It arrived quickly and on time even though the warehouse was facing a storm. I would recommend to anyone needing a casket. It was so much better than anything the funeral home was offering and great pricing also. Very happy with our purchase.
This was the most beautiful casket I have ever seen. My husband was a proud Marine and a lover of this country. I wanted to honor him for the patriot he was. It was a pleasure working with the Titan company. They made the process so easy. I am forever grateful.
We were very satisfied with the quality and appearance of our Titan casket.
The entire staff at Titan went above and beyond my expectations. From the first call to delivery my needs were priority one.
Well, I’ve had my share of coffin experiences, and I was hoping for something a little more... substantial. The glass is, um, well, clear, which I suppose is fine, but not what I had in mind. I thought I was ordering a sleek, strong steel coffin (the images suggested as much though these computers are difficult for me), and this doesn’t quite meet the expectations. Plus, the lack of padding is a bit uncomfortable—let's just say I prefer something a bit more... luxurious. I don’t want to sound too critical, as it does look nice, but for anyone who values a solid, durable, and, uh, restful space, this might not be ideal. Still, five stars for the clarity and craftsmanship—just maybe not for my particular needs. Hope this helps, though!
I'm really trying hard to follow the joke, but struggling! Sorry. - Josh, TC Co-Owner
You can call us! :) We of course have a return policy. Following this review, we've left you several voicemails. Please give us a ring and we'll figure it all out. Best - Josh, TC Co-Owner
Thank you so much Titan Casket for your amazing customer service and speedy delivery. This blue casket was beautiful to bury my uncle in. We greatly appreciate your product.
Thank you.
I would purchase again. The casket was beautiful. They shipped and arrived quickly on a special upgraded order. Even through a storm they were able to deliver on time. Great pricing also, I am very satisfied!
I'm guessing in your industry that you do not get a lot of repeat business...for obvious reasons! Under my circumstances however, you will get repeat business...Don't panic...Fear not! The Grim Reaper paid me an unexpected courtesy visit and told me about your awesome product line and your unique approach to the industry! I appreciate your lighthearted approach and business model! I love that your company has a mascot...Long live Mort!!! My first purchase via your website was a 'Dead Serious' shirt! It is an awesome shirt and of very high quality! You have a great website, awesome products, a straightforward online ordering process and a great shipment tracking process! Your communications throughout the ordering process, shipment and delivery process is top notch! I will continue to be a dedicated customer as long as time allows! I hope that you will be adding more non-traditional items to your website similar to the shirts and Mort! There's an endless array of lighthearted items that I believe people would be interested in purchasing from your website along with the more traditional items of course! Thanks again for your lighthearted business model and great product line! You've made me a customer for life and beyond!
Oh, how we needed this kind review on this Monday morning - thank you, friend! Send us pictures! And we will definitely be adding to the MORT-extended universe over time...
The casket was beautiful and my uncle looked wonderful in it. You guys exceeded my expectations and the help from Tytianna was AWESOME!
This purchase was made as a result of medical issues and pre-planning. While I may yet need the casket for a while, it is comforting to know that this need is taken care of in advance and will not have to be a burden on the family. The workmanship and quality are great. I would highly recommend Titan Casket to everyone.
There was a minor scratch on the casket and the casket was $300 more than advertised on Costco Website.
During my difficult time with a death in our family, you made the process very easy to order. It was received by the funeral home in a matter of days in perfect condition. The casket was beautiful and I would recommend your services to anyone.
Thank you Titan Casket for the fast delivery, kind customer service and beautiful casket. I saved 1/2 the price by ordering directly.
Titan was great to work. Beautiful resting place. Received our order very quickly.
Purchasing from Titan casket was the easiest. They took care of everything and let me know along the way that each step was complete. If I could give 10 Stars I would.
This is the second ECO I pine box purchased. Beautifully made with precision joinery and sanded to perfection. More than one commented on the beauty of this casket. Thank you Titan Casket!
Thank you Titan for the excellent service from the point of intake/order, personal communication, coordination with the funeral home, and timely shipping. Worry free service is a luxury in our time of grief.