Reviews

Andover Series (Made in USA) | Dark Blue Steel Casket with Light Blue Interior

I bought this Lancaster Pine Casket for my mother. She would have love it! She loved anything wood. She was into making crafts and other artwork with natural wood, so I thought this casket would be perfect for her final resting place. Titan customer service rep. Yumi was outstanding in helping me get this delivered on time to the funeral home. I will not hesitate to use Titan for my casket needs in the future. ( just hopefully not anytime soon).

Titan Casket made this process easier. From the immediate customer service with explanation on different options to meet the need to outline the delivery process and options they were exceptional. The quality of the product was yas well. It was sturdy, beautiful, and perfect for our needs. Thank you Liz and team! This will be my go to place for our needs when a loved one passes.

We was very satisfied. We had to call and change addresses and they was on top of it. Good people to deal with when you are grieving. Thanks

I haven't purchased a casket or anything I am just reading n browsing your products n I have to say I'm sold when in need.all that I've read n seen im very impressed n totally comfortable with all you offer in caskets ect.ymost of all I feel that your honest n very positive feelings and that says it all. I will b sharing with friends n family
Thank You

The directions and follow up email was reassuring. This business cares about their customers, especially in a timely manner.

Thank you for your efficient and swift service, reasonable pricing and courteous communication.

I was extremely happy with the delivery time, the quality , and the service provided for this casket for my loved one! It was a seamless and compassionate process from beginning to end! Well doneTitan Caskets!

Delivery gentleman was excellent, very courteous and respectful.

Good customer service fast shipping. The only reason for 4 star is color could of been a bit more accurate or was slightly a little different in person

They called me to double check everything before sending which was so thoughtful and kind. They also shipped it in only 2 days! God bless you guys thank you. Came even more beautiful than I thought on top of it! Heavy and sturdy, dignifying.

Cultured Marble Pet Urn | Black Pet Urn

My mom was under hospice, and I was shopping online for a Casket while caring for my mother as I knew her days were limited at the time. I chose the Artisan Casket for my Mom's Burial, doing everything online can be scary not knowing what the end product will be when It arrives, I was NOT Disappointed. The Artisan Casket was Beautiful when I was finally able to see it in person, Could not of made a Better Choice, working with the Ladies at Titan Casket was easy and compassionate.

Very helpful and professional

The title says it all - I was in need of a rush order with customization and the Titan team over communicated, rushed the order, and the quality of the casket was perfect. I would absolutely trust them again. Thank you to everyone who helped - Yumi in particular.
God Bless

Avellino Poplar casket was beautiful and delivered on time and without incident.

Highly recommend Titan!

We ordered this about three weeks before our mothers passing. They will hold the casket for you, which is great. We had it delivered to the house so no of us would have to hang around the funeral home waiting for the truck and having the funeral home accept it, since we would have had to been there to inspect it. Our mom passed on Sunday. Funeral ended up being on THAT Thursday, quick turnaround. When I called Titan I told them that and they placed a priority on it and we received it Wednesday morning. Their shipper call me at 7 a.m. to let me know they would be there in a half hour so I had time to get to her house. I didn't leave much time to spare, but Titan hustled and made sure a priority was put on it and all worked out. Thank you, Titan!!! Great service all around!!! I usually don't bother to leave feedback, but for this company I have been waiting to do and and happy to do so. We were so happy to save at least $1,500 even if we had went with even the cheapest at the funeral home. Thank you, Titan!!!

The casket arrived on time and was beautiful for my mom!!!

The casket we received was in great condition and better than we had hoped. Talking to representatives with the company was easy and they were knowledgeable. Also the price was better than other places we looked. Overall, satisfied with this company.

The family was very impressed with the blue and gold casket. Thank you!

Absolutely impressed with the urn i ordered. Excellent customer service, very pleasant experience

My dad passed unexpectedly and left a hole in our lives. He was everything and then he was gone. All I could do was try and find the perfect way to honor him. He was a USMC Vet and was proud of it and we were proud of him. When I saw the black urn with the Marine Corps logo on it I knew it would be the perfect way to honor him.

The customer service was excellent. You actually speak to a human and not AI like other companies.
Someone actually call you and double check your order before they ship. These days, it means everything to talk to a real person, especially when you’ve just lost your hero.

I ordered online and they called right away to let me know that the specific casket that I ordered was unavailable for the time that I needed it so we decided on another and it was delivered before expected which was very helpful and it was a beautiful casket.

The casket arrived in good shape when promised, but it was not the orchid casket with pink interior. It was more lavender with white interior and the handles and trim were flat grey instead of shiny silver. When we discovered this, there was not enough time to get the right casket so we went ahead and used the one that had been shipped.

This was just right for the slightly odd box we had for my loved one, and the included glue worked perfectly to seal it up.