We used the preplan option, but unfortunately needed it before it was completely paid for. The quality of the casket ws just as nice as the high over priced ones from the funeral home. We received a lot of compliments on it. We had to pay $250 extra to have it expedited so we would have it in time for the viewing but the customer service was great. Everyone was so nice and helpful. I woud definitely use them again.

Great customer service who was very prompt and helped me resolve a minor issue. Casket arrived in tact and we had no issues. Looked beautiful on the day of my grandmothers funeral. Will purchase again from Titan Casket in the future.

Orion Series (Made in USA) | Silver Steel Casket with White Interior

I ordered this for my father-in-law. Who is a distinguished military veteran recently passed away. When I ordered it, they were quick to fulfill the order and quick in their responses on the phone guiding me through the process.

During a difficult time that we all will eventually face, Titan Casket made the process simple and stress-free. I was able to quietly choose a casket for my loved one without a sales pitch or unnecessary discussion about features, while staying within my budget. The casket arrived on time, in perfect condition, and was truly beautiful. Thank you, Titan Casket, for making such a difficult experience a little easier.

Unfortunately, I had to purchase another Titan Casket. Fortunately, they gave me a great discount that even the Costco/Titan Casket program couldn't match.

Rafaela provided outstanding customer service. She accommodated all of my needs and requests, making the entire process completely stress-free. It was truly a pleasure working with her.

Everything was great except the delivery was delayed at the airport due to the holiday weekend

I couldn’t have asked for anything more! The process was easy. They were attentive and helpful and the finished product was better quality than the actual funeral home!

I want to thank you for delivering my wife’s casket in two days with the rapid small added fee. My children,grandchildren,and friends admired the casket.Great quality and made in the USA.Hopefully,I won’t need my prepaid casket for a few more years.

Titan provides very accessible and helpful customer service. Both pet urns were well designed and constructed. Shipping was quick and packaging was done well also.

prompt service

It’s a beautiful casket but the sticker on the back says Made in China. The overall look of the casket is comparable to the major casket companies. I would recommend it.