This was my first time ordering from Titan Casket as a funeral professional. The customer service was excellent, the gentleman helping me made sure I had the casket the family selected in time, despite a short turn around. Their expedited fee was very reasonable and the casket was delivered by the promised time. It was in very good condition and packaged well. I would recommend them and use them again. They also kept me updated every step of the way.

I was treated professionally, no pressure, options were explained in great detail, able to work on budget that pleased both sides . Delivery of the casket was ahead of schedule. Flawless experience overall.

Beautiful quality craftsmanship, arrived ahead of time, though you were given short notice.
What a relief! Delivery driver informed us of estimated time of arrival and drop off.
Thank you!

Cemetery approved this product before I ordered it. Immediate follow up to confirm order. Fast delivery.
Dimensions as advertised. Good quality.

Staff is very courteous, helpful, knowledgeable, reassuring. The casket arrived prior to the promised delivery time, which was a great relief for me. It was beautiful and had been carefully handled. I was able to talk to a customer service representative while ordering it to help me with the order details.

Outstanding service from start to finish. Excellent customer service and communication. Urn is better than I expected. Great company. I’ve already recommended them to my friends. Great job!

We bought a casket through Titan, the White Cross, and it was a great product, no issues, arrived as expected. Highly recommend.

This is the second casket I have purchased from Titan! The customer service, quality and care received was phenomenal! This company comes highly recommended!

Orion Series (Made in USA) | Dark Blue Steel Casket with White Interior

I called Titan and spoke with the representative, who gave me his name so I could ask for him in subsequent calls and not have to go through everything again. He sent a picture to verify specifically which casket we were ordering, and made sure we could get it within our time frame. He emailed the order and I completed it online. Mom’s casket made it in plenty of time, and was exactly as pictured. Very easy process and quality product in a very sad circumstance.

Orion Series (Made in USA) | White and Gold Steel Casket with White Interior

Orion casket arrived exactly as described. Excellent communication from Titan representatives. Fast shipping and delivery to funeral home. Casket arrived well packaged and without any defects.

We used the preplan option, but unfortunately needed it before it was completely paid for. The quality of the casket ws just as nice as the high over priced ones from the funeral home. We received a lot of compliments on it. We had to pay $250 extra to have it expedited so we would have it in time for the viewing but the customer service was great. Everyone was so nice and helpful. I woud definitely use them again.