We care deeply about our clients.
- Liz, co-founder
When my wife died, I really felt lost. She always handled everything. When I went to the funeral parlor, I could not believe how expensive caskets were. Then I came across Titan Casket and was amazed by their pricing and professionalism. I was a mess; and they were so kind. I ordered the Paris Rose for my wife as it seemed appropriate given her nature. It was shipped to the funeral parlor right away they took care of everything so I didn't have to be involved. They sent me updates along the way. The casket was perfect. I would highly recommend this company; in particular, Liz was a really joy to work with.
We were original going to purchase a casket from Costco but we had missed the deadline. I found Titan Casket on google. The website seemed legit and so did the reviews. I am so happy that we went through with it. Liz was wonderful, especially when I expressed my worries about purchasing a casket online. it's something we have never done before. As traditionally we would buy it through the funeral home. It was such an easy experience and Liz kept me updated along the way and even provided a tracking number. We inspected the casket at the funeral home and it was exactly as pictured. We are very happy and I would refer and recommend them to anyone.
Tom & Liz were wonderful to work with when my mom died. They kept me and the funeral home updated on the shipping along the way.
I have liver cancer and thus had the time to shop for the kind of casket I wanted. I looked at many web sites and many companies, then one evening I came across Titan Casket and was first caught by their excellent website. No other company I looked at on the web had such a clean and easy to understand website. I then found exactly the casket I wanted at a very fair price. I had a few questions about it and ordering and Tom chatted with me on-line and covered all my questions well, and assisted me in ordering and producing my casket. Bottom line? I was a business man for 40 years and thus appreciate good, attentive service and plenty of well organized information. Titan Casket delivered that and more and I am so glad I found them - they have made one facet of my end-of-life easy and so very efficient. Thanks Titan Caskets, you are en exceptional company!
As expected, we were a little apprehensive about ordering a casket online. However, Liz helped make the process less stressful by providing her contact number and email updates so we could track the casket each step of the way. As promised, the casket arrived in good condition and on time. We were complimented on its beauty and quality. I know my wife would have been pleased! With the money we saved, we were able to afford more flowers for the funeral which was what my wife wanted. Liz was a joy to work with. She demonstrated genuine care and compassion which meant so much to us during this sad time. I would like to say a special Thank You to Liz!
Thank you for providing the best customer service that I've experienced in a very long time. The process was easy and the casket delivered on time as promised and in mint condition. The casket was more beautiful than I imagined. The picture simply does not show the beautiful craftmanship, artistry and handwork. Everyone was whispering how beautiful the casket was. I will use your company again and highly recommend it to others. Thank you both again and god's blessings always in your business.