How to Order a Casket Online: What Families Need to Know

At Titan, families often ask us the same question:
“Is it really okay to order a casket online?”

Yes. Not only is it okay, it is your right under federal law. Ordering a casket online is allowed in all fifty states, and many families choose it to have more control, transparency, and time during a stressful moment.

Just as importantly, buying online can also mean:

• More options (including a wider range of styles and sizes)

• Support when you need it (real people who guide you step by step)

• Significant savings compared to many traditional retail markups

Below, we’ll explain how the process works and what you should know before placing an order.

Is It Legal to Order a Casket Online?

Yes. Families have the legal right to purchase a casket from any provider they choose, including online retailers, like Titan.

Funeral homes are required to accept caskets purchased elsewhere. Where you buy a casket is always your decision.

How Ordering a Casket Online Works

While the details may vary, the process is usually simple:

1. You choose a casket that fits your needs, preferences, and budget

2. Shipment is coordinated for delivery to the funeral home or service location you choose

3. The casket arrives in time for services

At Titan, we guide families through each step so nothing feels uncertain or rushed. If the funeral home needs confirmation or delivery coordination, our team can help with that too.

Why Many Families Choose Titan Casket

Families come to Titan because they want a process that feels clear and supported, with options that fit their needs.

• More choice in styles and sizes
  Online shopping can make it easier to find the right fit, including standard, oversized, and select specialty sizing options.
• Helpful, responsive support
  If you are unsure about sizing, delivery timing, or what to pick, our team helps you work through it calmly, without pressure.
• Transparent pricing and potential savings
  Many families appreciate being able to see prices upfront and avoid unexpected markups, which can help save thousands compared to some traditional retail options.

What to Look for When Ordering Online

Before placing an order, it helps to focus on a few essentials.

Clear Product Information

A trustworthy provider should clearly explain:

• Material and construction

• Size and dimensions

• Interior features

You should never feel unsure about what you’re purchasing.

Transparent Pricing

Pricing should be:

• Clearly listed

• Easy to understand

• Free of hidden fees

You deserve to know exactly what you’re paying for.

Reliable Delivery Coordination

Delivery timing matters. A reputable provider will:

• Communicate delivery timelines clearly

• Coordinate with the funeral home when needed

• Be available if questions come up

A Simple Step-by-Step Checklist for Ordering a Casket Online

You don’t need to do everything at once. This checklist is here to help you move forward calmly.

Step 1: Confirm the Basics

Know the service type, location, and general timing. This helps ensure proper delivery planning.

Step 2: Choose the Right Size

In most cases, you’ll only need approximate height, weight, and body build. Most families choose a standard size. If you’re unsure, an oversized option can provide peace of mind. It is always recommended to check with the funeral home for accurate sizing.

Related Reading: How to Choose the Right Casket Size: A Complete Guide for Families

Step 3: Select the Style and Material

Choose what feels right for your loved one, metal or wood, color, and interior design. There’s no requirement to choose anything elaborate.

Step 4: Decide on Gasketed or Non-Gasketed

If burial is planned:

• Gasketed caskets have a sealed closure

• Non-gasketed caskets have a simpler design

Both are appropriate and widely accepted.

Related Reading: 18-Gauge vs. 20-Gauge Steel Caskets: What's the Difference?

Step 5: Confirm Cemetery or Vault Requirements

This is usually handled by the funeral home or cemetery. If there are any questions, we can help confirm compatibility.

Explore Burial Vault Options Here. 

Step 6: Provide Delivery Details

You’ll need the funeral home’s address and a contact person, if available. We can coordinate delivery directly when needed. If you’d like additional guidance, Titan Concierge is available to support you through the broader planning process.

Step 7: Review and Place the Order

Before completing your order, double-check size and delivery details. If you need to pause or ask questions, that’s okay.

Will the Funeral Home Accept an Online Casket?

Yes. Funeral homes are required to accept outside caskets.

If the funeral home has questions, Titan can speak with them directly to confirm details and help everything stay on track.

How Titan Supports Families Ordering Online

Ordering online does not mean doing this alone.

At Titan, we:

• Provide clear, detailed product information

• Help families choose the right size and style

• Coordinate delivery to the funeral home or service location

• Stay available for questions, without pressure or urgency

Our goal is to make this process easier, not more stressful.

A Final Thought

Ordering a casket online is about having choice, clarity, and support during a difficult time. Take your time. Ask questions. Move at your own pace.

We’re here whenever you need us.